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Frequently Asked Questions

Overwatch offers introductory answers to frequently asked questions about our products.  Click on a subject heading below to view answers relating to your selection. Each link will open in a new window as a video. Should you have any further questions, please consult our Product Support Center webpage.

GENERAL

  • How do I export entities to an Excel file?

  • How do I order OWS Software Products?

  • How do I install AXISPRO?

  • How do I uninstall AXISPRO?

  • Where do I find Printable user documentation for Overwatch products?

  • How do I determine an Overwatch Systems Product version?

  • How do I avoid unintended multiple linking of entities with an Organization in AXIS Pro?

DATABASE

  • How do I perform a wildcard search?

  • Why does a case file empty after save?

  • How do I backup the database? 

  • How do I import a properly formatted Excel file into Axis Pro?

  • How do I restore a previously backed up database in AXIS Pro?

 

MAPPING

  • How do I create an XOI?

  • How do I share an XOI?

  • How do I open a shape file as a layer?

  • How do I load a file as a background in AXIS Pro?

  • How do I save a view as an Image?

ANALYTICAL TOOLS

  • How do I globally change the icon for an entity type in Overwatch System Products?

  • How do I change the icon for a single entity in AXIS Pro?

  • How do I change the color of a relationship in the Link Diagram?

Information Request

For further information or to schedule training, please click on the link below to email your request.

Email Request

 


 

 
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